General

FAQ

• Can I sync my Apple Watch, Strava, or other device account?
• Can I change my app to metric distances (i.e. kilometers)?
• Who is Hal?
• How much does the app cost?
• Is the app available for both iOS and Android?
• Can I try the app for free?

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Subscriptions

• How can I try a Hal+ subscription for free?
• What’s the difference between Run with Hal and Run with Hal+?
• How can I transfer my subscription to a new phone?
• How can I cancel my subscription to Run with Hal?
• Can I get a refund?

More Tab (In App)

• How can I update my Notifications settings from Run with Hal?
• Where can I find an explanation of terms used in Run with Hal?
• Where do I find the plans I have completed in the past?
• Why is the Past Training Plans list empty?